Returns & Exchanges

At RCMA Makeup, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, we accept returns on unused and unopened items within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Authorization (RA) number.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring the product is protected and the RA number is clearly marked on the outside.

3

Ship to RCMA

Send your package using a trackable shipping method to our distribution center; please note that customers are responsible for return shipping costs.

4

Quality Inspection & Refund

Once our team inspects the returned items for hygiene compliance, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing